Deposits & Payments: A $400.00 us dollar, non-refundable deposit is required at the time booking to hold your reservation.
Final Payment: Full payment is due 15 days prior to arrival.
Cancellation: If you must cancel, please note that deposits and modifications fees are non-refundable.
1- RESERVATION POLICY / VOUCHERS ISSUE
Each booking request must be sent to our reservation center.
(+56 2) 2335 8978
2- CHECK-IN AND CHECK-OUT POLICY
2a - Check in
Check in time is at 02:00 pm. If a client wish to occupy the room before check in time, one pre-registered night will be charged at regular contracted rates.
2b - Check out
Check out time is at 10:00 am
For a longer use of the bungalow, 50% of the bungalow contracts rate will be charged.
3 - CANCELLATION AND NO SHOW POLICY
3a - Cancellation
• If a booking is cancelled up to 15 days prior to arrival : no penalty
• If a booking is cancelled less than 15 days prior to arrival : 1 full night will be charged at contracted rate.
3b - No Show
If clients do not arrive at the hotel on the expected date, they will be charged 1 full night fee.
4 - GROUP POLICY
• Reminder : Group rates are applicable from a minimum of 2 full bungalows.
• Please contact us for details, rates and quotations.
5 - PAYMENT POLICY
• Each booking must be prepaid in U.S. Dollars, Euros or Chilean Pesos before the clients' arrival at morerava, unless a special agreement has been confirmed prior to such arrival.
• Exchange rate and bank fees will be at clients charge. They cannot be deducted from the invoices.
• In case of any dispute, morerava must be informed at least 7 days upon receipt of the invoice.
• Failure to comply with the above policy guaranties morerava the right to refuse to supply all services booked. New request will be sent back without any confirmation until the situation has been cleared.
6 - Disclaimer
Cabañas morerava appreciates your interest in its products and your visit to this web site. You may be asked to give us personal information when you visit a web site. It is your option to provide the information requested. morerava will not use the personal information collected on this web site for any purpose other than individual customer care, mailing of product information, or special offers. For these purposes, the information may be stored, processed, and, if necessary, passed on to other companies of the Group. morerava declares that all information will be treated confidentially and in accordance with the legal provisions concerning data protection.
7 - COPYRIGHTS
© Copyright 2010 morerava
All rights reserved. The text, images, graphics, sound files, animation files, video files, and their arrangement on morerava web site are all subject to copyright and other intellectual property protection. These objects may not be copied for commercial use or distribution, nor may these objects be modified or reposted to other sites.
No warranties or representations
This information is provided bymorerava "as is" and without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, fitness for any particular purpose, or non-infringement. While the information provided is believed to be accurate, it may include errors or inaccuracies.